Privacy Policy

This Privacy Policy shall come into effect on December 3, 2024

This Privacy Policy is designed to provide you with information on how we collect and process your personal data.

In this Privacy Policy, we refer to "we", "our" or "our". We are the main data controller of this website. Our registered address is on the 1st Floor, Building 9, Huafu Industrial Park, Langkou Community, Dalang Street, Longhua District, Shenzhen City

Please be sure to read this Privacy Policy and any other privacy statements or fair processing statements that we may provide when collecting or processing your personal data in certain circumstances, so that you can fully understand how and why we use your data. This Privacy Policy is a supplement to other statements and is not intended to replace them.

We may modify this Privacy Policy at any time and publish the revised terms here. All revisions shall come into effect automatically within 30 days from the date of their publication. We will notify you of any significant changes to this Privacy Policy and the reasons for them via email. We respect the privacy of our visitors and recognize the importance of protecting the information we collect about them. This Privacy Policy is about how we collect, store and use the personal information you provide to us. If you are under the age of 18, you must inform your parents or guardians of our privacy policy to obtain their consent before registering, subscribing or placing an order with us.

What personal information will we collect from you? How do we collect it?

We only collect and process the data necessary to provide you with services. When you browse or shop on this website, we will collect the following data:

We process and send you the personal data you need for your purchase, including your name, billing address, delivery address, payment details, mobile phone number, telephone number and email address. We collect your email address in order to send you order confirmation. We collect your phone number in order to contact you for any questions regarding your order.

When you sign up for a free or discounted trial subscription, we will collect your email address.

If you register an account with us, we will collect your name, email address, password, country and IP address.

When you contact our customer service team, we may collect additional data to help us resolve any issues related to your order, delivery, payment or any other inquiries.

We collect and process data about how you browse www.linghanga.com, including the pages you visit and how you interact with them. If you have registered an account, we will collect your browsing data when you visit the dedicated area of the website.

If you are a customer of linghanga.com or you have consented to us, we may collect and process your personal data for marketing purposes.

If you provide us with data about other people - for example, if you purchase a product for a friend or give it as a gift - we will collect and process the personal data necessary to complete the transaction, such as your friend's name, delivery address and other contact information. If you receive a gift, we will only process your data to fulfill your gift request and our contractual obligations.

When you call our customer service team, your call will be recorded for training and fraud prevention.

We use cookies to collect information about your use of our online services. Cookies are very small files that we send to your computer or other device. When you visit our website in the future, we can access these files. Cookies help us remember who you are and other information you have visited. They can help display information on the site in a way that suits your interests. Most major websites use cookies.

How will your personal information be used?

Whenever you provide us with your personal information, we will provide your personal information in accordance with applicable privacy laws and this policy, the data entry form you fill out, any relevant terms and conditions, and the link to the data entry form.

When you use our services: Your information will first be used to provide you with the products, services or information you request and to offer you a personalized shopping experience. We retain the information you provide and may use it for various purposes, including: (i) accounting, billing, reporting and auditing; (ii) Credit review or screening; Identity verification and identity check; Verify and screen credit cards, debit cards or other payment cards; (6) Safety, security, health care, training, administrative and legal purposes; Data matching and replication, statistics and market analysis, as well as sales materials; (viii) Advertising and marketing of the company, group and third parties; System development, testing and maintenance (xii) Provide services to customers and assist us under any circumstances