Return and refund policy

We have a 7-day return policy, which means you have 7 days to request a return.

Refund processing time: 7 days

Return eligibility: Yes, I accept returns for both defective and defect-free products

To initiate a return, you can contact us at service@linghanga.com. If your return is accepted, we will send you a return shipping label indicating the shipping method and location of the package. Items that are not required to be returned in advance will not be accepted.

If you have any questions regarding returns, please feel free to contact us at service@linghanga.com.

Damage and problems

Please check that after receiving your order, if the item is defective, damaged or you have received the wrong item, please contact us immediately so that we can assess the problem and correct it.

The quickest way to ensure you get the items you need is to return the ones you already have and then purchase new items separately after your return is accepted.

Refund

Once we receive and review your refund, we will notify you and let you know whether your refund has been approved. If approved, you will automatically receive a refund to your original payment method. Please note that your bank or credit card company may also need some time to process and issue a refund.

If you need to return the goods, please mail them to:

1st Floor, Building 9, Huafu Industrial Park, Langkou Community, Dalang Sub-district, Longhua District, Shenzhen City

Postal Code: 518109

The time for changing products may vary depending on where you live.